Support&Service

PRE-SALES SERVICE

1-Free pre-sale consultation

iGOLDENCNC provides quick response of pre-sales and free technical support , quick response within 10 minutes, and a clear reply within 2 hours (8: 00-18: 00 on weekdays), which can provide users with any type of technical support.

2-Free sample testing

iGOLDENCNC provides free sample testing and technical support. According to the materials specified or sent by the customer, samples are made according to customer requirements and sample videos are taken.

3-Professional CNC solutions

iGOLDENCNC’s product lines cover woodworking engraving machines, stone engraving machines, mold engraving machines, laser machines, plasma machines and other full-line CNC machinery and equipment. With over 10 years of industry experience, it provides advanced application solutions for all distributors and users.

4-Customer reception

iGOLDENCNC provides key information such as invitation letters for potential customers who visit the factory, and provides car pick-up and delivery services throughout the visit. Engineers accompany customers to provide detailed and comprehensive explanations, demonstrations, and proofing to solve customers’ doubts.

5-Fast delivery within 7 days

iGOLDENCNC has a large number of production and inventory items. For these items, we provide fast delivery in 7 days. For large machines and special requirements, we will treat you as a priority customer and produce your goods as soon as possible.

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